We believe that IT should make life easier, remove headaches and help your business to run smoothly so you can get on with the day job! That’s where Red Maple come in …
We pride ourselves on offering a friendly and highly responsive service helping businesses grow providing secure IT managed services since 2006. Our clients tell us we make their lives easier, we are a brilliant business partner and are fairly canny to work alongside too. We know that no two organisations are the same so take the time to really get to know you and your business so we can provide the right solution every time.
So why choose Red Maple as your IT partner and what makes us different?
We know our stuff and are self-confessed IT geeks…. But we’re easy to talk to!
With years of experience working with small and large businesses handling long-term multi-billion-pound projects for clients including BT, the NHS and national and international brands across the UK, US and Asia, we certainly know our backups from our bitmaps!
That said, we love our native North East laying down roots in our shiny new offices at Vallum Farm, Northumberland. It is here we are proud to support a number of SME’s across the region applying the right resource to help protect and fuel their business growth.
We cut through the jargon to make IT accessible and easy to understand
We make IT easy to understand by cutting through the jargon. We get that we aren’t all techie whizz kids so we explain things in layman’s terms making information easy to understand so you get the most value from the support we offer.
We provide security as standard within all our packages
Security remains a high priority for us and our clients and as such now comes as standard across our service offerings. With GDPR now here, it’s important businesses feel their data, Customer’s Personal Data and assets are secure and we provide that assurance each and every time.
We may be red but we are green at heart …
As well and being passionate about all things IT, we also like to do our bit for the environment. With 160 solar panels on the roof, underfloor heating, eco-friendly cars and a biomass boiler or two, we actively look at ways we can reduce our environmental footprint. We also use ‘greener’ types of software where possible that are less harmful to the environment than traditional alternatives helping our client’s do their bit too.
Our office is on a farm … Vallum Farm to be exact… which means seriously good coffee, cake and spectacular scenery!!
We make no bones that we love the outdoors. The Red Maple brand was inspired after all by our CEO’s time in Canada. A nod to the beauty of Toronto, the Rockies, and the warmth of the people he met there, we like to think that means it’s a bit like our team.
Aligning with the business’s green ethos and roots which started within a garden shed (yes really!) the business has now expanded taking premises on the beautiful Vallum Farm in Northumberland. If you know anything about their tearoom, you will understand that alongside our infectious sense of humour and IT wizardry, our meetings are always fuelled with the best coffee and cake in town … and did we mention the view?
100% of our clients would recommend us
We take client feedback very seriously regularly seeking out improvement so we can be the best we can be. We are proud that 100% of our clients would recommend our services and we like to feel that’s because we always go above and beyond for each and every customer.